Omniron AI

Compliance Autopilot

Every Customer Email Checked, Not a Sample

Most small brokers can only read a handful of customer emails by hand each month. Compliance Autopilot checks every one for complaints and signs of vulnerability as it arrives, your team decides on each flag, and the evidence builds itself.

Built and in a working demo. Founding places open.

Book a Compliance DemoSee How It Works
The Omniron Today page for a demo broker: everything that needs a person, with an email open beside the list showing why it was flagged
Demo broker. All data shown is fictional.

From Inbox to Evidence in 5 Steps

Every screen below is from our demo broker, with made-up customers.

  1. Connect Your Inbox. Nothing Changes for Your Team.

    We connect the inbox your customers already write to, with read-only access, and set it up with you. Your team keeps working in Outlook or Gmail as they do today.

    • Microsoft 365 or Google
    • Read only
    • Live within 14 days
    Needs a Person Today for a demo broker: emails and claims that need someone, each with its flags and when it arrived or is due

  2. Every Email Read, With Names and Numbers Masked First

    We mask names and numbers before the AI reads an email. Then each one is checked against the 4 Consumer Duty outcomes, and for complaints and signs of vulnerability, even when the customer never uses the word "complaint".

    • Every email, not a sample
    • Masked before the AI
    • All 4 outcomes
    A demo email from a customer who has lost her job and cannot afford her payments, flagged as a vulnerable customer, with the reason quoted from her email

  3. Every Flag Comes With Its Deadline and a Next Step

    A complaint starts its clock the moment it arrives: 3 working days for a summary resolution, 8 weeks for a final response. Each flag shows why it was raised, in the customer’s own words, and what your firm should do next.

    • FCA deadlines
    • The reason, quoted
    • A suggested next step
    The complaint register for a demo broker: each complaint with its FCA category, the final response due date and the days left

  4. Omniron Flags It. Your Team Makes the Call.

    A person at your firm confirms or corrects every flag, and the AI never closes a complaint on its own. Each week, a person also checks a random sample of emails the AI did not flag, so anything it missed is found and put right.

    • A person decides
    • Corrections kept
    • A weekly check of what was not flagged
    The review panel on a demo complaint: a person ticks whether it is a complaint and whether the customer shows signs of vulnerability, adds a note and confirms

  5. Evidence for Your Board and the FCA Return

    Your complaints register, vulnerable customer log and outcome figures stay up to date as you work. Your board report and the figures for the FCA complaints return are ready when you need them.

    • Complaints register
    • Vulnerable customer log
    • Board report
    Complaints figures for a demo broker: complaints received, closed within the time limit, redress paid, and vulnerability figures for the FCA complaints return

Try It: Open a Flagged Email

3 made-up emails from the demo. Open each one to see what was flagged and why.

From: Aisha Karim, Subject: Cancelling

I lost my job last week and cannot afford the monthly payments on my van insurance any more. What are my options before it lapses?

Choose an example, then click Check This Email to see what Omniron flags.

An illustration with made-up examples. Nothing is sent anywhere. Work out a complaint deadline

How Much Does Sampling Miss?

1,450 emails a month go unchecked

That’s 17,400 a year, or 97% of your customer emails.

Checked Unchecked

Omniron checks every one of them.

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What the FCA Expects

What It Costs

  • £2,960 a month and £2,600 set-up, plus VAT. Founding firms pay £1,700 a month.
  • 12 months from day 1. Stop at day 90 with nothing more to pay.
  • Or pay months 4 to 12 upfront at day 90 for 15% off: £22,644.
  • Founding firms: a paid 30-day pilot at the founding rate once you are live, then 12 months, paid monthly or £17,340 upfront for the year (15% off).
  • If you leave, you get all your data back.

See every price

Move From Checking a Sample to Checking Every Email

A 20-minute look at the demo, with your inbox volume and how you check emails today. Omniron prepares the evidence; your firm makes the decisions.

Book a Compliance DemoHow We Work